Here you are on the help section dedicated to the after sales service.

Summary

Fixing a problem or a dysfunction

• Reporting a payment problem
• Report any other malfunctions
• Difficulties when placing the order
• Making a claim following a delivery incident
• Claim grounds
• Delivery notice and difficulty in getting delivered
• Breakage, Loss and Partial Delivery
• Delay

Filing a claim

• Cancel or return an order
• Withdrawal procedure and delays
• Reimbursement